Shipping policy

ALL ORDERS ARE PROCESSED WITHIN 5 TO 12 BUSINESS DAYS (EXCLUDING WEEKENDS AND HOLIDAYS) AFTER RECEIVING YOUR ORDER CONFIRMATION EMAIL. YOU WILL RECEIVE ANOTHER NOTIFICATION WHEN YOUR ORDER HAS SHIPPED.

WITH THE EXCEPTION OF POSSIBLE DELAYS DUE TO A HIGH VOLUME OF ORDERS OR PROBLEMS WITH THE POSTAL SERVICE, THESE ARE BEYOND OUR CONTROL.


SHIPPING CHARGES FOR YOUR ORDER WILL BE CALCULATED AND DISPLAYED AT CHECKOUT.

SHIPING WILL BE WITH CTT OR DHL.

DOMESTIC (PORTUGAL) SHIPPING

FOR ORDERS WITHIN PORTUGAL , A FLAT SHIPPING FEE WILL BE CHARGED AS SHOWN IN THE TABLE.

PACKAGE                   SHIPPING

UP TO 100 g                     5.60 €

UP TO 500 g                     6.90 €

UP TO 2Kg                        15.60 €

UP TO 5Kg                        29.90 €

UP TO 10 Kg                      37.90 €

UP TO 20 Kg                      54.90 €

UP TO 30 Kg                      69.00 €

 

THIS FEE COVERS ALL DOMESTIC SHIPPING EXPENSES AND ENSURES THAT YOUR ORDER REACHES YOU SAFELY AND EFFICIENTLY.

INTERNATIONAL SHIPPING EUROPE

FOR ORDERS WITH A TOTAL VALUE OF LESS THAN 200 € THAT ARE SHIPPED INTERNATIONALLY, A FLAT SHIPPING FEE IS CHARGED AS SHOWN IN THE TABLE.

        

PACKAGE                 SHIPPING

UP TO 100 g                     6.90 €

UP TO 500 g                    9.90 €

UP TO 1 Kg                       16.90 €

UP TO 2 Kg                      23.90 €

UP TO 5 Kg                       29.90 €

UP TO 10 Kg                     39.90 €

UP TO 20 Kg                     52.90 €

UP TO 30 Kg                     67.90 €

 

THIS FEE COVERS ALL EXPENSES ASSOCIATED WITH THE INTERNATIONAL SHIPPING PROCESS, INCLUDING CUSTOMS DOCUMENTATION AND HANDLING, TO ENSURE YOUR ORDER REACHES YOU PROMPTLY AND SECURELY.

ORDER VALUE QUALIFICATIONS: FOR ORDERS TOTALING €200 OR MORE, REGARDLESS OF THE SHIPPING DESTINATION (DOMESTIC OR INTERNATIONAL), SHIPPING IS COMPLETELY FREE. WE ENCOURAGE OUR CUSTOMERS TO TAKE ADVANTAGE OF THIS OFFER AND ENJOY THE CONVENIENCE OF HAVING THEIR ORDERS SHIPPED AT NO ADDITIONAL COST.

PLEASE NOTE THAT ALL SHIPPING FEES ARE NON-REFUNDABLE, AND ANY ASSOCIATED IMPORT DUTIES OR TAXES IMPOSED BY THE DESTINATION COUNTRY ARE THE RESPONSIBILITY OF THE CUSTOMER.

IF YOU HAVE ANY QUESTIONS OR NEED FURTHER ASSISTANCE REGARDING OUR SHIPPING POLICY, PLEASE DON'T HESITATE TO REACH OUT TO OUR CUSTOMER SUPPORT TEAM. WE ARE HERE TO HELP!

THANK YOU FOR CHOOSING MERCUSION. WE APPRECIATE YOUR BUSINESS AND AIM TO PROVIDE YOU WITH THE BEST SHIPPING EXPERIENCE POSSIBLE